Lantrasoft Privacy Policy

We respect our customers, prospects and website visitors’ privacy and seek to keep their personal data secure, accurate and up to date. We are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which Lantrasoft operates.

Last updated: 2026

Why and how we collect and use your personal information

We may collect your personal information as an individual for various purposes, such as the following:

• Access and use of websites or other online services. When entering one of our websites, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.
• Responding to your request for information, order, or support. When you contact us (online or offline) about a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and about our relationship with you.
• Contacting employees of our clients, prospects, partners and suppliers. In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.
• Marketing. Most information we collect about you comes from our direct interactions with you or via our contact form. When you register for an event we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email or telephone about our products and services, or sign up for subscriptions. When visiting our websites or using our services we may provide you with personalized information. You can always opt out of receiving personalized communication by sending an email to marketing@lantrasoft.com.

Where we reference that we use your personal information about a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.

Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than about your agreement or request, we do this based on our or a third party’s legitimate interests, or with your consent.

Use of cookies

To the extent you have given your consent, our website uses a technology called a “cookie”. A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back, our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site.

Sharing of personal information

Lantrasoft, in any form of communication, does not share, sell, partner or trade personal data with third-party agencies for their promotional purposes.

Retention period

We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing, complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.

Your rights

You can request to access, update or correct your personal information. You also have the right to object to direct marketing. You can do this by sending an email to marketing@lantrasoft.com.

You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request that your personal information be deleted or restricted, and to ask for portability of your personal information.

Changes to our privacy statement

If we decide to change our privacy policy, we will update it on this page. Please check back periodically for updates.

We will use the phone number +1 (614) 888-6364 to communicate with potential customers who interact with our website’s chatbot.

Contact us

In case of any queries, please feel free to reach out to us at the following address: