SAP BASIS Technical Support
Keep your SAP landscape healthy, secure, and performant
Our consultants provide high-quality SAP BASIS technical services across the SAP Operating System, Database, Network Infrastructure, and associated SAP modules and components — integrating directly with SAP to resolve complex issues.
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Specialized SAP BASIS technical services
Our consultants specialize in high-quality SAP BASIS technical services across SAP operating systems, databases, network infrastructure, and associated SAP modules and components. They work directly with SAP to resolve complex issues.
- License checks across OS/DB/SAP/hardware
- SAP profile parameter management
- Support pack and kernel patch upgrades
- Data archiving and Early Watch Report follow-up
Our SAP BASIS service areas
SAP BASIS Environment Management
License checks for OS/DB/SAP/HW, SAP profile parameter management, support pack upgrades (ABAP and Java), kernel patch upgrades, data archiving, and recommendations from Early Watch Reports.
Database Administration
Patch and version management, backup and restore operations, tablespace and index operations, and refreshing test environments with production data loads.
Database Support
Maintaining database parameter files, database consistency checks, database growth monitoring, and patching of database servers.
Security Aspects
User security controls (CUA, users and roles), control profiles and authorization, security audit log reviews, and security patching at the OS level.
Performance Aspects
Memory defragmentation, performance and health monitoring, tuning SAP environment parameters, and monitoring scheduled jobs and associated CPU utilization.
Periodic Maintenance and Support
Start-up log/trace validation, clean-up of transport buffers, spool messages and logs, TemSe consistency checks, monitoring of direct structure and spool requests, and resolving transaction locks.
Why teams choose Lantrasoft
Operational governance
We use continual-improvement practices that align implementation with your people and processes, supporting sustainable KPI improvements.
24/7 support services
Our round-the-clock support model gives globally distributed customers direct access to our team for quicker turnaround, keeping critical business services highly available and stable.
Standards-aligned service management
Lantrasoft holds Information Security Management (ISO/IEC 27001:2022) and Information Technology Service Management (ISO/IEC 20000-1:2018) certifications.
Cost and operational visibility
We help teams focus on core business functions by improving operational visibility, supporting compliance activities, and identifying opportunities to reduce avoidable effort.